- Customer ServiceNew Service Request Rates Reading your Meter Bill Payment Options Contact Us
- Pay Online/View Payment HistoryLoachapoka Water Authority has partnered with NexBillPay to extend an additional payment option for customers interested in using their check, debit card or credit card to pay their bill. NexBillPay is a trusted third party automated payment service that allows you to pay your bill online. Bill payments can be made at any time, 24/7/365. You will need your customer number from your printed billing statement to complete your bill payment. You may request your customer number by calling Loachapoka Water Authority. NexBillPay charges a small service fee for each transaction. How do I use this Service? Customers will need the following to pay their bill: Loachapoka Water Authority customer number (located on your billing statement). The balance owed on your bill (also located on your billing statement). Your payment method: check, debit card, or credit card. FAQ’s What is the Service Fee? NexBillPay charges a service fee to cover payment handling and all processing charges. Service fee will be calculated and disclosed prior to finishing payment. Does Loachapoka Water Authority, Inc keep any part of the service fee? Loachapoka Water Authority will NEVER keep any part of the NexBillPay service fee. NexBillPay is a separate entity providing a service…
- ContactLOACHAPOKA WATER AUTHORITY OFFICE HOURS: 7:00 A.M. TO 3:00 P.M. MONDAY THRU FRIDAY PHONE: (334) 887-3329 FAX: (334) 821-6822
Welcome to Loachapoka Water Authority
The mission and primary goal of the Loachapoka Water Authority is to provide safe, high quality water to our customers in an open, honest and efficient manner and to be good stewards of the resources provided to us. The Authority knows that good, clean water doesn’t just appear by itself but is a result of the hard workers who service the system and distribution lines to each customers. LWA serves nearly 3,400 customers and each of these accounts is important to us. The Loachapoka Water Authority’s present service area covers approximately 140 square miles.
Meters are read and billed each month stating the amount due, consumption and delinquent date.
Loachapoka Water Authority is only responsible for leaks up to the meter. Any inside pipes, outside pipes, faucets and including the customer shut off valve from the meter to the home is the customer’s responsibility.